Friday, 22 November 2013

Our favourite time of the year!

CHRISTMAS IS COMING!!! It's official!!
I'm sure you have all seen the adverts? It's time to start shopping & get those advent calendars ready!!
The season starts for Bistro Live this weekend, we're so excited with the venue transformed, new menu at the ready..
We just hope you have booked your party by now? If not, please call as a few dates still have tables available!!
Anything we can do to help we will! Time & places are running out, DON'T MISS OUT!!
See you soon!
Richard x

Wednesday, 6 November 2013

We're ready for Christmas!!

Whether you want to face it or not, Christmas is a lot closer than you think!! We have got some nights that have already sold out and many not far behind!! But DONT PANIC - we are here to help and will make the booking process as simple as possible for you!
The team have been doing a lot of Christmas decoration shopping and are really excited to make Bistro Live look the best its ever looked!!
We have the biggest and most varied menu yet, which is all freshly prepared on the night, along with some fantastic entertainment.
Come and join us at Bistro Live this year and we will make sure you celebrate in style and have the best Christmas party, that everyone will still be raving about in January!
Lauren x

Friday, 4 October 2013


Yes that’s right, we were over the moon to receive the Best Customer Service Award in front of 1500 UK Business Owners at the ICC in Birmingham last month.
The occasion was the National Entrepreneurs Convention and Best Customer Service was the most popular category. With so many amazing businesses there, we really didn’t expect to win!


 "Caught on the hop - we would have thrown our glad rags on had we have known!"

Some of the comments from the judges literally blew us away…
  • Consistently brilliant customer service
  • Creating magic (love this one!)
  • Listening and acting on customer feedback
  • Winning the Trip Advisor Certificate of Excellence (that puts us in the top 10% of all the Business’ on Trip Advisor)
  • The eagerness of our staff to WOW our customers (even the awkward ones ;-)


There were some great people there, and I even got to meet my favourite Apprentice finalist, Adam Corbally

"I'd have hired you Adam!"

Fred, Mark and I were a bit giddy after winning and wanted to let you know how proud we are of our Party Planners, chefs, management teams and front of house staff.
They're the ones who actually make sure you get the BEST customer service, and they deserve all the credit!
We will be thanking them properly with a huge Staff Party in October (watch out for the censored photos!)

Celebrating with a few staff and customers outside Leicester Bistro Live at our  annual entertainment showcase

It’s been a top year for us so far with 89.1% of our customers rating their experience with us as Outstanding or Excellent.

We are aiming to get 100% by the time our Christmas Parties start on 21st November. We’re really excited and can’t wait for the ‘crazy’ season to start (even though that means we have no personal life until January!)

Thanks to all our lovely customers for the brilliant comments and feedback, and for choosing us for their party time and time again!

Theresa x

Wednesday, 18 September 2013

It's been another exciting week at Bistro Live! Christmas sales really are buzzing now that Summer is over, another big group of 52 people booked this morning & that means another night is fully booked! A lot of nights are so limited now, so if you have a date please get in touch as soon as possible to avoid disappointment!
Also if anyone would like a Christmas brochure sending out please drop the office a line, we will get this in the post for you straight away! This has all our open dates, entertainment & ticket prices for all 3 venues - PLUS the menu, which is all freshly prepared on the night! OR email stating your date, number of people & chosen venue for our latest availability. We are ready to help you plan the best Christmas party ever!
Christmas really is coming whether you're ready or not!! (and it's only 14 weeks today...)

Wednesday, 28 August 2013

With the Summer coming to a close, and with back to school coming up, Autumn/Winter is definitely upon us. With our new Glitz and Glamour theme being even more popular than we could have imagined, we have been completely inundated with Christmas party bookings! It seems we are definitely the place to be!! With an extensive home-cooked menu and amazing entertainment line up, we think we will be the talk of the office until February! Our team are always happy to help, so if it's your responsibility to pick the venue this year, make sure you give us a call!
Love from, the Bistro Live team x

Friday, 2 August 2013

Well the countdown is now on until the end of our Christmas party early booking discounts - there are officially only 29 days to claim your 20% off deals for November and January (and only 144 days until Christmas itself)!
So far we've helped over 6,000 people organise their Christmas parties so if you still haven't booked your works night out or festive family get together - just call one of our dedicated team on 0844 375 2222 to see what we can do for you.
Make this the year to wow all your guests with your choice of venue and we will help you organise everything from drinks on arrival to any special shout outs on the night - we're all in the Christmas mood and looking forward to hearing from you!

Friday, 26 July 2013

Christmas Discount EXTENDED!

Despite it being THE hottest week of the year, we have been absolutely in undated with Christmas Party bookings! It looks like we're completely on track to make this Christmas, the biggest we've ever had!
Whether it's the Glitz and Glamour theme we're introducing for the first time this year, or the biggest menu we've ever had, it seems Bistro Live is THE place to be this Christmas!!
And as if that wasn't enough, we're also extending our Christmas discount!
We're offering you 20% off your Christmas party if you book it in November or January!
BUT if it's a December party you're after, our lovely sales team could probably be sweet talked in to arrange a cheeky deal for you!!
The discount is only available until 31st August, and is based on the first 100 tickets, so don't wait for the cold weather to kick in before you book the best Christmas party ever!
See you this Christmas!
Lucy x